Solutions

Superior Technical Solutions for Community-Focused ISPs

When you are serving your community with cutting-edge technology and excellent customer service, you deserve the same.

Premium Customer Support

Managed Network Services

Additional Solutions

Premium Customer Support

US-based premium technical support 24×7, 365 days a year.

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Remote PC repair and troubleshooting that increases ARPU for broadband providers.

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Managed Network Services

Email hosting – email built for broadband providers with intelligent spam/virus filtering.

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A cloud platform built for ISPs to streamline back-end services like authentication, accounting, address assignment, and more.

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Network monitoring and diagnostics.

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Additional Solutions

IP Network Design, Implementation, and Administration

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Turnkey trusted third-party CALEA compliance to help protect you from costly fines.

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Testimonials

“We’ve gone from zero to 15,000 customers in seven years because of a great team effort. Our network operations and support functions are world-class, with a friendly hometown feel and commonsense attitude. ISPN has similar sensibilities.”

John Leary
EIT Director
Whip City Fiber
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“ISPN’s flexibility and agility throughout has been crucial to our success. When abrupt changes in service occur, they’re able to rapidly create new processes to address them, and they’ve been able to bring on new staff quickly to adapt to sudden spikes in volume. ISPN has consistently represented us well.”

Amanda Singleton
Customer Care Manager
Rainier Connect
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“Great experience! You made this process painless. I feel very reassured and informed about my computer and know what I need to do with it next. I can’t thank you enough.”

eTech Customer

“It’s difficult and expensive to keep a customer support team on duty round the clock for a company our
size. ISPN is seamless, responsive, and a great value compared to us having to recruit, train, manage, and pay overtime to our own people. It’s a better way and a strong business case as well.”

Jeff Bowles
Customer Service Manager
Guadalupe Valley Electric Cooperative (GVEC)
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“Email hosting has been a breeze. We are very happy with our partnership to this point.”

Brandon Linden
Network/Systems Administrator
Citizens Fiber

“We know we’re spending money wisely with ISPN because the KPIs related to customer calls, resolutions and satisfaction are all very good. Our networks have the uptime and speed to prove it, too. Our customers appreciate the better overall experience and our shareholders like our bottom-line profitability.”

David Adams
Executive Vice President and General Manager
Green Hills Communications
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Partner with an industry leader you can trust.

Contact us to learn more.