ISPN featured on the Broadband Bunch podcast – have a listen!

21 Jul. 2021

When Scott Lauber, President and CFO took the reins of ISPN along with CEO Jeff Neblett in February 2020, they were greeted with the greatest disruption the workplace has ever seen. It was especially challenging as ISPN is a customer service and support organization to rural broadband ISPs. But with challenges, comes opportunity. Scott and his team were able to...continuing reading

ISPN featured on the Broadband Bunch podcast – have a listen!

5 Things Utility Companies Should Know About Getting into Broadband

02 Jul. 2021

For decades, utilities across the United States have demonstrated a laser-sharp commitment to providing electricity, gas, and water to their local communities. Now, as local, state and federal governments are investing more to close the digital divide, utility after utility has been announcing expansion into a new service: broadband. Broadband is now crucial to every aspect of American life and...continuing reading

5 Things Utility Companies Should Know About Getting into Broadband

For Contact Centers, Going Remote Wasn’t Easy, but Opportunities Emerged

05 Mar. 2021

How did the COVID-19 pandemic change how contact centers operate? How can managers assure quality, security, and productivity in the shift to remote work? Our CEO, Jeff Neblett, shares how ISPN dealt with changes brought about by the COVID-19 pandemic and what the future holds for contact center managers in a feature for CRM Magazine.continuing reading

For Contact Centers, Going Remote Wasn’t Easy, but Opportunities Emerged

ISPN becomes a participating member of the Community Broadband Action Network (“CBAN”)

26 Oct. 2020

ISPN Network Services ("ISPN"), an industry-leading managed service provider specializing in managed back-office ISP services, has become a member of the Community Broadband Action Network ("CBAN"). CBAN’s mission is to educate, plan for, and provide resources to help execute broadband projects in communities across the country. ISPN hopes to be a resource for existing members with broadband networks along with...continuing reading

ISPN becomes a participating member of the Community Broadband Action Network (“CBAN”)

Managing Transformational Change During the Pandemic

29 Sep. 2020

A Case Study of Rainier Connect Following four years of arduous negotiations and planning, Rainier Connect was transitioning two separate companies into their operations and was scheduled to assume the technical operations of a third when the coronavirus pandemic struck. Offices were closed and their workforce was transitioned to working from home just as they were experiencing a spike in...continuing reading

Managing Transformational Change During the Pandemic

Harvesters Donation Program Update

08 Jul. 2020

Following our $2,500 #GivingTuesdayNow donation to Harvesters Community Food Network in early May, ISPN is excited to announce that our employees donated an additional $2,065 to Harvesters. ISPN has matched 100% of these donations, bringing our total giving to $6,630, including the $2,500 previously donated. After factoring in the matching program run by the Kansas City Royals, our total impact...continuing reading

Harvesters Donation Program Update

ISPN Announces Donation and Employee Matching Program for Harvesters Community Food Network

07 May. 2020

The COVID-19 crisis has been devastating to individuals and families across the United States. In honor of #GivingTuesdayNow and our desire to support immediate relief efforts in our local Kansas City community, ISPN is excited to announce a $2,500 donation to Harvesters Community Food Network. The Kansas City Royals matched ISPN's donation, so the impact of our donation was immediately...continuing reading

ISPN Announces Donation and Employee Matching Program for Harvesters Community Food Network

COVID Trends

13 Apr. 2020

Many monumental changes have occurred in the last month across the country. Changes to how we work, learn, live and play. As Americans have moved into their homes to conduct most aspects of their lives, the demand for broadband has never been greater. People in both rural and urban areas have had to make major adjustments and now use the...continuing reading

COVID Trends

Holiday bandwidth boom continues…

18 Dec. 2019

It’s the most wonderful time of the year! It’s the holiday season again which means family, holiday gatherings and gift exchanges. Technology gifts are always a favorite and with new technology comes the need for more bandwidth to enjoy these devices. Bandwidth usage by each subscriber over the past decade has steadily increased and the demand is only growing greater....continuing reading

Holiday bandwidth boom continues…

ISPN announces membership to American Cable Association.

25 Mar. 2019

ISPN will join the organization which serves almost 7 million subscribers. ISPN Network Services, a leader in managed ISP services to Independent Cable providers across the country has become a member of American Cable Association, ACA. The announcement comes following the annual ACA Summit, March 19-21 in Washington D.C. ISPN’s membership will give the members of ACA access to ISPN’s...continuing reading

ISPN announces membership to American Cable Association.
@ISPNtweets

- 2 days ago

What a great week at #FiberConnect2021 celebrating @fiberbroadband 20 year anniversary! It was a pleasure to not have to tell anyone they are on mute. #fiber https://t.co/m0vesic1xl
h J R
@ISPNtweets

- 3 days ago

Great closing panel on Private-Public partnerships. Here, @LitCommunities CEO Brian Snider, relaying their successes and the importance of critical broadband infrastructure to be delivered in an efficient and timely manner. #FiberConnect2021 @fiberbroadband #fiber https://t.co/4vY7xz4bXy
h J R
@ISPNtweets

- 4 days ago

Your back-office ISP partner at #fiberconnect2021 is in Booth #327 this afternoon. Resources to supplement your internal IT, TSR and CSR staff with better integration and transparency. @fiberbroadband #techsupport #provisioning #voip #iptv #fiber https://t.co/qeQo8VoHAh
h J R
@ISPNtweets

- 4 days ago

@telecompetitor: Unanimous agreement that #infrastructure funding for #broadband will eventually happen from industry leaders of @NTCAconnect @fiberbroadband and @ACAConnects at #FiberConnect2021 https://t.co/pLB8MsWQnP
h J R
@ISPNtweets

- 5 days ago

Ready to go! Stop by and meet our team in Booth 327 at the #fiberconnect2021 expo. Let’s connect. @fiberbroadband #techsupport #provisioning #ruralbroadband https://t.co/pk4JTpVIoo
h J R
@ISPNtweets

- 6 days ago

Glad to be back @fiberbroadband #FiberConnect2021 . Look forward to seeing everyone the next couple of days! https://t.co/fsHzFSBWt8
h J R
@ISPNtweets

- 8 days ago

This podcast star will be in Nashville next week at #FiberConnect2021 Be sure to stop by for an elbow bump and autograph! @fiberbroadband #fiber #broadband #digitaldivide https://t.co/03oOBqOF8p
h J R
@ISPNtweets

- 26 days ago

Wishing all a Happy Independence Day! #4thofJuly https://t.co/LQdIFDPLUH
h J R
@ISPNtweets

- 64 days ago

Report: Fiber offer best value; long term sustainability for rural broadband. https://t.co/JmUJVPLt4Y #fiber #ruralbroadband #FRS https://t.co/ZYKk1BRdd8
h J R