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More Articles from ISPN

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Let’s be real: Speed isn’t as much of a differentiator anymore. Everyone’s got gigabit this and fiber that. Customers don’t wake up thinking, “Gosh, I wish I had 100 more megabits today.” They do, however, get frustrated...
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We’re thrilled to officially launch our brand-new website – a fresh, modern experience built to better serve our customers, partners, and broadband community. At ISPN, we know how important it is to access information quickly...
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Stay Informed: ISPN Product Updates & Enhancements This page provides a running list of product updates, enhancements, and behind-the-scenes improvements across our managed services—including Subscriber Support, NOC & Monitoring Services (NMS), and Managed Server Solutions....
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Meet Emily, a remote employee living in rural Arkansas. Her days are full of Word documents and video calls, sometimes three or four per day, and often with clients. Thankfully, she has a fiber connection...
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ISPN, a leading managed services partner to community-focused and rural broadband providers, announces a comprehensive integration between its HelpDesk platform and GLDS’ BroadHub system, bringing together subscriber management, real-time data synchronization, and front-line support tooling...
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Align Capital Partners’ (“ACP”) portfolio company ISPN (or the “Company”) completed the acquisition of ZCorum, positioning the combined companies as a market leader in broadband-focused managed IT services. Headquartered in Alpharetta, Georgia, ZCorum provides a...
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  In the competitive broadband market, every service call and truck roll impacts your bottom line. For Big Bend Telephone (BBT)—a family-owned, community-focused broadband provider in West Texas—improving operational efficiency while maintaining exceptional customer experience...
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At ISPN, we’re always looking for ways to better support our customers—not just with innovative solutions, but with the tools and knowledge needed to use them to their full potential. That’s why we’re excited to...
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In the ever-evolving broadband landscape, one truth remains consistent: customer experience is king. While urban markets often race to compete on speed, bundles, and pricing, rural broadband providers face a unique challenge. Their customers aren’t...
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Every broadband provider is being pulled into a tug-of-war it didn’t start: on one end, deep-pocketed giants slashing prices to win headlines; on the other, subscribers who say they want bargain rates but churn the...
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In times of crisis, it’s not just broadband networks that connect people, it’s compassion, community, and a commitment to supporting one another. That’s why ISPN is proud to announce a $2,000 donation to the Kerr...
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  Lenexa, KS – July 2, 2025 – ISPN announced today the acquisition of two core business lines from DxTEL, a specialized marketing services partner to the broadband industry: DxTEL Marketing Services and the Harper platform,...
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Recent Case Studies

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BBT Cuts Truck Rolls by 25% and Trouble Tickets by 40% with ISPN Partnership

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Whip City Fiber Doubles First-call Resolution Rates with Advanced Technical Support from ISPN

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Managing Transformational Change During the Pandemic

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Delivering state-of-the-art communications solutions and unrivaled customer experience with ISPN Partnership