Lenexa, Kansas – December 18, 2024 – ISPN Network Services (“ISPN” or the “Company”), a leading customer support, NOC, and managed IT provider for broadband operators, has received a strategic investment from Align Capital Partners (“ACP”). ISPN primarily serves broadband fiber and internet operators in suburban and rural areas across the country. The Company’s services include premium technical support, network monitoring and managed hosting services. ISPN CEO Jeff Neblett and President & CFO Scott Lauber will continue leading the firm through its next phase of growth.
“Together with ACP, we are building a platform and services that seamlessly combine innovation, reliability, and scalability. Our mission is to empower our customers in the broadband industry to achieve their goals through best-in-class customer experiences and meaningful investments in the communities they serve—ensuring that everyone stays connected, every day, to the networks that power their lives,” said Jeff Neblett.
The investment in ISPN fits ACP’s focus on outsourcing trends within IT services, particularly in vertical end-markets where technology adoption is lagging. “I applaud Jeff and Scott for recognizing early on that ISPN had the right building blocks to support several dynamic trends happening within rural broadband,” said ACP Partner Matt Iodice. “ISPN is uniquely positioned to help clients navigate the complexities of technical support by pairing talented industry professionals with unique client-facing technology,” said ACP Partner Matt Iodice.
“This partnership underscores our commitment to innovation and growth,” added Scott Lauber. “With ACP’s support, we are poised to expand our reach and build on our reputation as a trusted partner in managed technology services.”
Through the collaboration, ISPN will strengthen its current offerings and pursue strategic add-on acquisitions, similar to the Company’s 2023 acquisition of iGLASS Networks, to broaden its capabilities and meet growing customer demands.
ABOUT ISPN NETWORK SERVICES
Founded in 1994, ISPN helps leaders of community-focused broadband service providers elevate the customer experience and achieve growth through customer-driven, reliable and innovative 24×7 support and managed IT solutions. By utilizing ISPN’s vertically focused technical support, network operations center services and email hosting, broadband fiber organizations can achieve economies of scale through the Company’s resources and expertise. For more information, visit ispn.net.
ABOUT ALIGN CAPITAL PARTNERS
Align Capital Partners is a growth-oriented private equity firm that partners with business owners and management teams to create shared success. ACP manages $1.7 billion in committed capital with investment teams in Cleveland and Dallas. ACP brings experience and resources to help lower-middle market companies accelerate their growth, to the benefit of management, employees and the firm’s investors. ACP makes control investments in differentiated companies within the business services, technology, specialty manufacturing and distribution sectors. For more information, visit aligncp.com.
