When Scott Lauber, President and CFO took the reins of ISPN along with CEO Jeff Neblett in February 2020, they were greeted with the greatest disruption the workplace has ever seen. It was especially challenging as ISPN is a customer service and support organization to rural broadband ISPs. But with challenges, comes opportunity. Scott and his team were able to move 95% of their operations remotely while still maintaining a superior level of services to their clients. Click now to hear how they got it done. Also, be sure to subscribe on your favorite podcast platform so you never miss an episode of the Broadband Bunch!
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