Lenexa, KS – July 2, 2025 – ISPN announced today the acquisition of two core business lines from DxTEL, a specialized marketing services partner to the broadband industry: DxTEL Marketing Services and the Harper platform, a broadband marketing library of customizable content.
The acquisition expands ISPN’s comprehensive suite of solutions for community-focused Broadband Service Providers (BSPs) by adding DxTEL’s marketing expertise and the Harper platform’s proven content library. This strategic combination enhances ISPN’s ability to help clients turn customer experience into a provider’s competitive edge. Eddie Andrews, co-founder of DxTEL, will join ISPN as Vice President of Marketing Services.
“Welcoming this talented team and Harper’s capabilities to the ISPN family deepens our commitment to supporting the underserved and helping people gain access to broadband connectivity,” said Jeff Neblett, CEO of ISPN. “Harper provides a proven, foundational platform our customers can leverage immediately, while our new Marketing Services capabilities help position ISPN as a trusted partner throughout the entire customer journey. With Eddie’s 25 years of industry leadership and our like-minded approach to client services, we are strengthening our brand promise: ‘one partner, total peace of mind.’”
“Joining forces with ISPN unlocks tremendous new opportunities for our team and our clients,” said Eddie. “Together, we can deliver an even more complete solution for broadband providers to build stronger customer relationships and operate more efficiently.”
As part of the integration, DxTEL’s operations will become ISPN Marketing Services, while the Harper platform will continue to serve clients under its existing brand. All DxTEL employees supporting Marketing Services will transition to ISPN under Eddie’s leadership, ensuring uninterrupted service delivery and maintaining the exceptional client relationships for which both companies are known. Existing clients will benefit from the same dedicated account teams while gaining access to ISPN’s expanded service capabilities.
DxTEL’s Fiber Homes and FiberCX platforms are not part of this transaction and will continue to be owned and operated by Robert Gilbert, co-founder of DxTEL. The ISPN management team looks forward to continuing to collaborate with Fiber Homes and FiberCX as innovators in the BSP space.
Scott Lauber, ISPN President, added: “This acquisition strengthens ISPN’s position as a true revenue-generating partner to clients. We can now advise our clients more seamlessly across product, operational, and marketing strategies.”
The acquisition closed on July 1, 2025. Financial terms were not disclosed.
About ISPN
Founded in 1994, ISPN partners with community-focused broadband providers to help deliver an exceptional customer experience and drive sustainable growth. From 24×7 technical support and network operations to specialized marketing services and content through the Harper platform, ISPN helps broadband leaders resource their teams, delight their customers, and compete with confidence. By leveraging ISPN’s expertise and industry-focused solutions, broadband organizations can achieve scale and deliver best-in-class service in the communities they serve. www.ISPN.com
Media Contact:
Adella Smith
Marketing Manager
913-307-5086
adella.smith@ispn.com
www.ISPN.com
