For Contact Centers, Going Remote Wasn’t Easy, but Opportunities Emerged

05 Mar. 2021

For Contact Centers, Going Remote Wasn’t Easy, but Opportunities Emerged

How did the COVID-19 pandemic change how contact centers operate? How can managers assure quality, security, and productivity in the shift to remote work? Our CEO, Jeff Neblett, shares how ISPN dealt with changes brought about by the COVID-19 pandemic and what the future holds for contact center managers in a feature for CRM Magazine.

@ISPNtweets

- 1.0266643201421 year ago

Struggling to find good techs and technical support? Stop by Booth 5 @NTCAconnect Fall Conference to learn how ISPN has enabled its partners to thrive during the pandemic with quality they don’t have to worry about. #ntcafc #techsupport #email #managedservices https://t.co/vz2krdyL0r
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@ISPNtweets

- 1.0295982052258 year ago

Fred Johnson, @NTCAconnect Board Chairman with the honor to open General Session. “My challenge is to…get involved!” #ntcafc https://t.co/NvvticAfVy
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@ISPNtweets

- 1.0314326801116 year ago

Excited to be out of the Zoom box and meeting with our partners, colleagues, and friends this week @NTCAconnect Fall Conference. Stop by Booth #5 to to upgrade your broadband support operations. #ntcafc #techsupport #broadband https://t.co/8e3wLsvcaI
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@ISPNtweets

- 1.032143899036 year ago

Can’t wait to see everybody! It’s been awhile. #ntcafc https://t.co/6CnQJol08z
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@ISPNtweets

- 1.0345935121766 year ago

Thanks @NISC_coop for another great event! It was good to be back #NISCtogether. See you next year in Nashville. #2021MIC https://t.co/mSIIWa0lww
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@ISPNtweets

- 1.0427448630137 year ago

Not to late to stop by Booth 211 to see @nimaISPN and @charlieISPN and learn what the sharp picks are tonight at Churchill Downs. #2021MIC #NISCtogether #techsupport #integration #horses
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@ISPNtweets

- 1.0461650811771 year ago

Day 2 @NISC_coop #2021MIC has begun. Don’t forget to see us in the Partner Pavillon which is open throughout the day. #nisctogether #Techsupport #integration https://t.co/YCn5hTESi1
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@ISPNtweets

- 1.0510436960934 year ago

Excited to see our friends @NISC_coop in Louisville this week. Join @ISPNtweets in Booth #211 at #2021MIC to discover broadband support solutions that help grow your business. #NISCtogether #techsupport #integration https://t.co/hto6Im4paP
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