Category Archives: Tradeshows

The Cost of Customer Service

04 Apr. 2016

Companies ask us often about their transition to fiber networks and how that may benefit them in terms of lower technical support call volumes. It is a common misconception that end users will call less because of a faster, more reliable fiber network. To the contrary, call volumes usually stay the same; it’s the reason for which they are calling...continuing reading

The Cost of Customer Service

ISPN’s eTech platform – SmartHome support.

16 Feb. 2016

ISPN highlights its state of the art eTech platform, providing the highest quality SmartHome support solutions direct to end-users nationwide. Lenexa, KS (February 16, 2016) ISPN, an industry-leading managed service provider specializing in Hosted ISP Services, Email services, Network Diagnostics, and 24/7 Technical Support services, will exhibit and highlight its eTech platform to broadband providers and ISPs from across the...continuing reading

ISPN’s eTech platform – SmartHome support.

ISPN experiences second quarter expansion of hosted email services nationwide.

24 Jul. 2015

ISPN expands its hosted service offering to 15 new partners, providing service to tens of thousands of new households nationwide. ISPN, an industry-leading managed services provider specializing in Hosted ISP Services, Network Diagnostics, and 24/7 Technical Support services, announced today that it has expanded its market to cover 15 new partners, crossing 14 additional states.& ISPN’s Hosted ISP and email...continuing reading

ISPN experiences second quarter expansion of hosted email services nationwide.

Platform Demo

14 Apr. 2015

ISPN will exhibit and demonstrate its NetPatrol™ platform to broadband providers and ISPs from across the country at NTCA’s IP Possibilities Conference and Expo (IPP). The IPP is held at the Hyatt Regency Denver at Colorado Convention Center in Denver, Colorado, April 14-16, 2015. The NetPatrol™ platform provides services regarding the monitoring and reporting of network information. Solutions including: •...continuing reading

Platform Demo

The State of Rural Telecom: Net Neutrality, Cybersecurity, and Gigabit Communities

16 Mar. 2015

The rural broadband industry meets in Phoenix for the NTCA Annual Meeting Over 2,000 attendees, exhibitors, and industry leaders convened in the valley of the sun to discuss the state of rural telecom at the NTCA Annual Meeting, March 8-11, 2015. With an abundance of thought leaders and experts on hand in Phoenix, the industry met face-to-face to discuss the...continuing reading

The State of Rural Telecom: Net Neutrality, Cybersecurity, and Gigabit Communities
@ISPNtweets

- 2 days ago

What a great week at #FiberConnect2021 celebrating @fiberbroadband 20 year anniversary! It was a pleasure to not have to tell anyone they are on mute. #fiber https://t.co/m0vesic1xl
h J R
@ISPNtweets

- 3 days ago

Great closing panel on Private-Public partnerships. Here, @LitCommunities CEO Brian Snider, relaying their successes and the importance of critical broadband infrastructure to be delivered in an efficient and timely manner. #FiberConnect2021 @fiberbroadband #fiber https://t.co/4vY7xz4bXy
h J R
@ISPNtweets

- 4 days ago

Your back-office ISP partner at #fiberconnect2021 is in Booth #327 this afternoon. Resources to supplement your internal IT, TSR and CSR staff with better integration and transparency. @fiberbroadband #techsupport #provisioning #voip #iptv #fiber https://t.co/qeQo8VoHAh
h J R
@ISPNtweets

- 4 days ago

@telecompetitor: Unanimous agreement that #infrastructure funding for #broadband will eventually happen from industry leaders of @NTCAconnect @fiberbroadband and @ACAConnects at #FiberConnect2021 https://t.co/pLB8MsWQnP
h J R
@ISPNtweets

- 5 days ago

Ready to go! Stop by and meet our team in Booth 327 at the #fiberconnect2021 expo. Let’s connect. @fiberbroadband #techsupport #provisioning #ruralbroadband https://t.co/pk4JTpVIoo
h J R
@ISPNtweets

- 6 days ago

Glad to be back @fiberbroadband #FiberConnect2021 . Look forward to seeing everyone the next couple of days! https://t.co/fsHzFSBWt8
h J R
@ISPNtweets

- 8 days ago

This podcast star will be in Nashville next week at #FiberConnect2021 Be sure to stop by for an elbow bump and autograph! @fiberbroadband #fiber #broadband #digitaldivide https://t.co/03oOBqOF8p
h J R
@ISPNtweets

- 26 days ago

Wishing all a Happy Independence Day! #4thofJuly https://t.co/LQdIFDPLUH
h J R
@ISPNtweets

- 64 days ago

Report: Fiber offer best value; long term sustainability for rural broadband. https://t.co/JmUJVPLt4Y #fiber #ruralbroadband #FRS https://t.co/ZYKk1BRdd8
h J R