Companies ask us often about their transition to fiber networks and how that may benefit them in terms of lower technical support call volumes. It is a common misconception that end users will call less because of a faster, more reliable fiber network. To the contrary, call volumes usually stay the same; it’s the reason for which they are calling...continuing reading
ISPN highlights its state of the art eTech platform, providing the highest quality SmartHome support solutions direct to end-users nationwide. Lenexa, KS (February 16, 2016) ISPN, an industry-leading managed service provider specializing in Hosted ISP Services, Email services, Network Diagnostics, and 24/7 Technical Support services, will exhibit and highlight its eTech platform to broadband providers and ISPs from across the...continuing reading
ISPN expands its hosted service offering to 15 new partners, providing service to tens of thousands of new households nationwide. ISPN, an industry-leading managed services provider specializing in Hosted ISP Services, Network Diagnostics, and 24/7 Technical Support services, announced today that it has expanded its market to cover 15 new partners, crossing 14 additional states.& ISPN’s Hosted ISP and email...continuing reading
ISPN will exhibit and demonstrate its NetPatrol™ platform to broadband providers and ISPs from across the country at NTCA’s IP Possibilities Conference and Expo (IPP). The IPP is held at the Hyatt Regency Denver at Colorado Convention Center in Denver, Colorado, April 14-16, 2015. The NetPatrol™ platform provides services regarding the monitoring and reporting of network information. Solutions including: •...continuing reading
The rural broadband industry meets in Phoenix for the NTCA Annual Meeting Over 2,000 attendees, exhibitors, and industry leaders convened in the valley of the sun to discuss the state of rural telecom at the NTCA Annual Meeting, March 8-11, 2015. With an abundance of thought leaders and experts on hand in Phoenix, the industry met face-to-face to discuss the...continuing reading