Category Archives: Tradeshows

The Cost of Customer Service

04 Apr. 2016

Companies ask us often about their transition to fiber networks and how that may benefit them in terms of lower technical support call volumes. It is a common misconception that end users will call less because of a faster, more reliable fiber network. To the contrary, call volumes usually stay the same; it’s the reason for which they are calling...continuing reading

The Cost of Customer Service

ISPN’s eTech platform – SmartHome support.

16 Feb. 2016

ISPN highlights its state of the art eTech platform, providing the highest quality SmartHome support solutions direct to end-users nationwide. Lenexa, KS (February 16, 2016) ISPN, an industry-leading managed service provider specializing in Hosted ISP Services, Email services, Network Diagnostics, and 24/7 Technical Support services, will exhibit and highlight its eTech platform to broadband providers and ISPs from across the...continuing reading

ISPN’s eTech platform – SmartHome support.

ISPN experiences second quarter expansion of hosted email services nationwide.

24 Jul. 2015

ISPN expands its hosted service offering to 15 new partners, providing service to tens of thousands of new households nationwide. ISPN, an industry-leading managed services provider specializing in Hosted ISP Services, Network Diagnostics, and 24/7 Technical Support services, announced today that it has expanded its market to cover 15 new partners, crossing 14 additional states.& ISPN’s Hosted ISP and email...continuing reading

ISPN experiences second quarter expansion of hosted email services nationwide.

Platform Demo

14 Apr. 2015

ISPN will exhibit and demonstrate its NetPatrol™ platform to broadband providers and ISPs from across the country at NTCA’s IP Possibilities Conference and Expo (IPP). The IPP is held at the Hyatt Regency Denver at Colorado Convention Center in Denver, Colorado, April 14-16, 2015. The NetPatrol™ platform provides services regarding the monitoring and reporting of network information. Solutions including: •...continuing reading

Platform Demo

The State of Rural Telecom: Net Neutrality, Cybersecurity, and Gigabit Communities

16 Mar. 2015

The rural broadband industry meets in Phoenix for the NTCA Annual Meeting Over 2,000 attendees, exhibitors, and industry leaders convened in the valley of the sun to discuss the state of rural telecom at the NTCA Annual Meeting, March 8-11, 2015. With an abundance of thought leaders and experts on hand in Phoenix, the industry met face-to-face to discuss the...continuing reading

The State of Rural Telecom: Net Neutrality, Cybersecurity, and Gigabit Communities
@ISPNtweets

- 41 days ago

Electricity to Broadband: Witnessing History From the Front Porch https://t.co/3XrVSWlHlx #ruralbroadband #nreca #DigitalDivide
h J R
@ISPNtweets

- 48 days ago

@NTCAconnect: #RTIMEOnline Thursday starts at 3 p.m. EST with the Third General Session. Check the agenda for today's lineup and remember to vote for your favorite breakout session in Networking Central. https://t.co/kUe4BUgYpt https://t.co/Mfdjd4WDxH
h J R
@ISPNtweets

- 50 days ago

@NTCAconnect: The Solutions eXchange LIVE @ #RTIMEOnline is about to take off in a few hours. Vendor reps. are standing by waiting for you to visit their booth to show you why their company beats the competition and meets the needs of your customers. https://t.co/uQsSyTBgy1 https://t.co/a3NC592MRv
h J R
@ISPNtweets

- 50 days ago

Proud of our #ruralbroadband community and are excited to virtually visit with many of you this week @NTCAconnect RTime Online. Let's stay connected! #RTimeonline #RTime #ruraliscool #broadbandtogether #techsupport #broadband #digitaldivide https://t.co/4HrMhBL5fZ
h J R
@ISPNtweets

- 58 days ago

"Broadband Usage Explodes in Fourth Quarter of 2020 https://t.co/0MsGWFilv9" As usage has increased throughout the pandemic, so has support volume. ISPN has worked tirelessly to keep hold times down and resolution rates up. How has your experience been when trying to get support?
h J R
@ISPNtweets

- 61 days ago

Co-Ops, Wireless, and Partnerships Are Likeliest Ways to Connect Rural America - Daily Yonder https://t.co/QlXiR9FemK #ruralbroadband #digitaldivide #fiber #wireless
h J R
@ISPNtweets

- 117 days ago

Report: COVID Fuels Strong Broadband Subscriber Growth, Higher Margins-->https://t.co/Tawy4iimpM
h J R
@ISPNtweets

- 154 days ago

Recognizing with pride and gratitude the ISPN employees who are military veterans. We also thank our fellow Americans for their service. #VeteransDay2020 #ThankyouforyourService https://t.co/O2uF2AJYwl
h J R