Monthly Archives: April 2016

The Cost of Customer Service

04 Apr. 2016

Companies ask us often about their transition to fiber networks and how that may benefit them in terms of lower technical support call volumes. It is a common misconception that end users will call less because of a faster, more reliable fiber network. To the contrary, call volumes usually stay the same; it’s the reason for which they are calling...continuing reading

The Cost of Customer Service
@ISPNtweets

- 17 days ago

Recognizing with pride and gratitude the ISPN employees who are military veterans. We also thank our fellow Americans for their service. #VeteransDay2020 #ThankyouforyourService https://t.co/O2uF2AJYwl
h J R
@ISPNtweets

- 31 days ago

The Calix ecosystem and the correct support provider are ingredients for growth. Visit us in the Sponsor Expo at #ConneXions20 to learn more. https://t.co/tyuHIiR6QO
h J R
@ISPNtweets

- 32 days ago

ISPN is a sponsor of @TheCalixNetwork #ConneXions20 this week. Come learn how ISPN utilizes Calix solutions enhance the customer experience. https://t.co/nFyE3oXVde
h J R
@ISPNtweets

- 33 days ago

ISPN becomes a participating member of the Community Broadband Action Network ("CBAN") https://t.co/1SdeqLpcJX #broadbandbytes #ruralbroadband #communitybroadband #techsupport #managedservices
h J R
@ISPNtweets

- 39 days ago

Excited to be supporting CBAN, a valuable and important organization. #communitybroadband #ruralbroadband #DigitalDivide https://t.co/8zAstiRFOK
h J R
@ISPNtweets

- 46 days ago

@NISC_coop: Welcome to a new beginning. Get ready…Let’s THRIVE! #THRIVE20 https://t.co/YuTYLrgPsU
h J R
@ISPNtweets

- 46 days ago

ISPN is on the road this week @NISC_coop #THRIVE20 and we couldn't be more excited. Let's talk about your back-office ISP operations and achieving more efficient subscriber management. See you soon! #ruralbroadband https://t.co/ZZGSAileAr
h J R