Our customers achieve an average subscriber growth of 8%+ annually.

We support more than 3 million subscribers across +210 customers, driving high rates of subscriber satisfaction for our customers.

50K+

Our industry-leading first-call resolution rates save our customers an average of $50k+ on truck rolls and other operational costs annually.

Meet some of our Premier Customers

Solutions

Outsourcing support and IT services should grow your business – not limit it.

We fuel your broadband business by providing high-quality managed IT services where you need them most. We are 100% U.S. based, with our headquarters in Lenexa, Kansas.

Testimonials

“We’ve gone from zero to 15,000 customers in seven years because of a great team effort. Our network operations and support functions are world-class, with a friendly hometown feel and commonsense attitude. ISPN has similar sensibilities.”
John Leary
EIT Director
Whip City Fiber

"ISPN’s flexibility and agility throughout has been crucial to our success. When abrupt changes in service occur, they’re able to rapidly create new processes to address them, and they’ve been able to bring on new staff quickly to adapt to sudden spikes in volume. ISPN has consistently represented us well."

Amanda Singleton
Customer Care Manager
Rainier Connect

“Great experience! You made this process painless. I feel very reassured and informed about my computer and know what I need to do with it next. I can't thank you enough.”

eTech Customer
“It’s difficult and expensive to keep a customer support team on duty round the clock for a company our size. ISPN is seamless, responsive, and a great value compared to us having to recruit, train, manage, and pay overtime to our own people. It’s a better way and a strong business case as well.”
Jeff Bowles
Customer Service Manager
Guadalupe Valley Electric Cooperative (GVEC)
“Email hosting has been a breeze. We are very happy with our partnership to this point.”
Brandon Linden
Network/Systems Administrator
Citizens Fiber
“We know we’re spending money wisely with ISPN because the KPIs related to customer calls, resolutions and satisfaction are all very good. Our networks have the uptime and speed to prove it, too. Our customers appreciate the better overall experience and our shareholders like our bottom-line profitability.”
David Adams
Executive Vice President and General Manager
Green Hills Communications

Recent News

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Meet Emily, a remote employee living in rural Arkansas. Her days are full of Word documents and video calls, sometimes three or four per day,...
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ISPN, a leading managed services partner to community-focused and rural broadband providers, announces a comprehensive integration between its HelpDesk platform and GLDS’ BroadHub system, bringing...
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Align Capital Partners’ (“ACP”) portfolio company ISPN (or the “Company”) completed the acquisition of ZCorum, positioning the combined companies as a market leader in broadband-focused...
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  In the competitive broadband market, every service call and truck roll impacts your bottom line. For Big Bend Telephone (BBT)—a family-owned, community-focused broadband provider...
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At ISPN, we’re always looking for ways to better support our customers—not just with innovative solutions, but with the tools and knowledge needed to use...
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In the ever-evolving broadband landscape, one truth remains consistent: customer experience is king. While urban markets often race to compete on speed, bundles, and pricing,...

Partner with an industry leader you can trust.

Contact us to learn more.